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Speech Applications Solutions
Pivot Systems offers scalable on-demand speech applications solutions using Tellme’s voice services platform in a pure op-Ex model that is better alternative to the high Cap-Ex, limited capacity and high maintenance model of on-premise speech application systems. Customers benefit from Pivot’s leadership in speech applications implementation along with its mature processes and engineering capability.
Why do you need an on-demand speech application solution?
The main reasons companies choose on-demand speech application solution are:
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Smarter Spending:
Eliminate CapEx investment upfront and move to a completely OpEx model, thus reducing risk and large upfront commitments.
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World-class caller experience:
A hosted on-demand platform uses the network effects of billions of real utterances contributing to the tuning of our recognition, enabling a better recognition experience. Customers can also take advantage of the massive audio libraries and pre-tuned grammars to speed deployment of a high-quality caller experience.
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Manageability:
With capacity on demand, frequent upgrades, and real-time experience management tools, IT managers can deploy resources more strategically when the IVR infrastructure is outsourced. Resources should be focused on a company’s core competencies, not managing IVR infrastructure.
Unmatched Performance
The five unique strengths of our speech application solutions are:
- Best caller experience
- Smarter spending
- Ultra reliability
- Future-proof service – capacity on demand, seamless upgrades included
- Total control
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